Campus Access and Services

Spring Campus Access

Pin code access to all RISD buildings has been deactivated for the duration of the semester. Academic buildings will officially open for on-campus courses on March 1, 2021. Students may not access academic buildings before then without specific permission.

Eligibility for access to campus will be more restrictive than the fall semester in anticipation of an increase in positive COVID cases during the spring semester.


  • STUDENTS: All students except those authorized for remote learning
  • FACULTY: Only faculty teaching a spring 2021 course or on sabbatical
  • STAFF: Only designated staff, including mail-pickup designees

Campus Services

In order to keep students and designated employees on campus safe, many facilities will be closed and services will be provided remotely or through limited in-person appointments. For those services that are open for limited in-person use, plexiglass barriers, technology for ordering, extended vending and sanitation protocols will be in place.

Learn about Academic Support Services

Appointment/Line Management App

Schedule appointments at key service points using the QLess app (download or access via the MyRISD app). You’ll receive text updates on your status and can reschedule/adjust appointments.

Card Services

Card Services is only available remotely and can be accessed by emailing or calling 401-454-6664.

Counseling and Psychological Services (CAPS)

All regular appointments with Counseling and Psychological Services (CAPS) will be through tele-counseling and can be made by calling 401-454-6637 or emailing Students can also access a crisis counselor 24/7 to support mental health emergencies by calling 401-454-6637.

Disability Support Services

All Disability Support Services resources will be delivered remotely. You may schedule a virtual meeting by emailing or calling 401-709-8465.

Fitness Center

The Fitness Center will remain closed, but the Center for Student Involvement will provide virtual fitness programming throughout the semester.

Student Health Services

Student Health Services will institute a hybrid model of in-person and tele-health services. The daily walk-in clinic will be unavailable and all students must speak with a nurse before coming in. Appointments can be made by calling 401-454-6625. A separate respiratory clinic will be housed in Thompson House for students exhibiting symptoms of COVID-19.


The Registrar will be open remotely through the summer. For assistance please email or call 401-454-6151.

RISD Store, 3D Store, RISD Mailroom

These and other public-facing facilities will be open and will follow protocols established by the state of Rhode Island for businesses, which include technology for ordering and queuing, sanitation practices and plexiglass barriers.

Student Financial Services

Student Financial Services will operating remotely throughout the spring 2020 semester. Students can set up ZOOM appointments to meet with staff through QLESS on the MyRISD app. Students can also reach the SFS office by contacting or 401-454-6661.
Student Employment will be operating remotely as well, but with in-person appointments available for I9 processing. Students can make an appointment through QLESS on the MyRISD app. Student Employment can also be reached at or 401-454-6661.


  • All passengers and drivers will wear face coverings and all vehicles shall be cleaned and maintained by First Student Transit.
  • RISD Rides will not be utilized to transport:
    • passengers to COVID testing sites
    • passengers who are sick or exhibiting symptoms
  • Students should contact Health Services and staff or faculty should contact their own health care provider for medical advice or instructions. For medical emergencies, please contact the Department of Public Safety at 401-453-6666.
  • Request a ride through on a desktop or download the My RISD app on your mobile device or call 401-427-6915. Learn more.